Report<\/p>\n
REPORT
\nTO: Winnie James, Ralph Anders
\nFROM:
\nDATE:
\nRE: Green Clean Contract Risks and Liabilities
\nContract Terms and Conditions
\n1.\tE-signature
\nThe client and the clean-employee must submit their e-signatures to the company before the start and at the end of the cleaning services.
\n2.\tPayment
\nThe client should pay half of the payment in cash to the company\u2019s office two days before the cleaning services. The other half should be deposited in the company\u2019s account upon completion of the services. This will be confirmed by the company\u2019s accountant.
\n3.\tServices
\nThe services will be provided by employees of Green Clean who can be identified by the company\u2019s personal identification document.
\n4.\tComplaint
\nThe clients should forward a complaint through a letter or email directed to the human resource manager of Green Clean not more than 5 days after the services have been delivered.<\/p>\n
5.\tCompensation
\nThe employees are highly trained thus; they work professionally. In case of dissatisfaction with services delivered, the client should be reported to the company with prove. However, no refund of money is done for such matters.
\nImportance of the terms and conditions
\nE-signatures are important to ensure the responsibility of the client and the employee. The employee will have agreed to deliver the cleaning services and the client will agree on the other terms and conditions of the contract (Beatty & Samuelson, 2012). Additionally, the payment criteria help the company to reduce the risk of default payments from clients who refuse to pay after receiving the cleaning services. It also creates trust between the company and the client.
\nFurthermore, the terms of the services are for ensuring the safety of the client. Similarly, the employee is also protected from misidentification. Moreover, the conditions for complaining are important so that the company can be aware of the issue within the shortest time possible (Beatty & Samuelson, 2012). Finally, the non-refundable payment term helps the company to maintain the customer since many of them complain expecting compensation. Instead, the company uses other ways to correct the mistake and make the customer feel better.<\/p>\n
References
\nBeatty, J. F., & Samuelson, S. S. (2012). Business Law and the Legal Environment, Standard Edition. Boston, MA: Cengage Learning.<\/p>\n","protected":false},"excerpt":{"rendered":"
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