Lesson 10 Motivating Employees<\/p>\n
OR<\/p>\n
Learning Goals: Learning Goal 10-01: Explain Taylor\u2019s theory of scientific management. Learning Goal 10-02: Describe the Hawthorne studies and their significance to management. Learning Goal 10-03: Identify the levels of Maslow\u2019s hierarchy of needs and apply them to employee motivation. Learning Goal 10-04: Distinguish between the motivators and hygiene factors identified by Herzberg. Learning Goal 10-05: Differentiate among Theory X, Theory Y, and Theory Z. Learning Goal 10-06: Explain the key principles of goal-setting, expectancy, reinforcement, and equity theories. Learning Goal 10-07: Show how managers put motivation theories into action through such strategies as job enrichment, open communication, and job recognition. Learning Goal 10-08: Show how managers personalize motivation strategies to appeal to employees across the globe and across generations.<\/p>\n
Introduction<\/p>\n
Motivating employees is a true art. There is no formula that you can learn<\/p>\n
that will work with every person and in every situation. Motivation of<\/p>\n
employees involves an understanding of people, good judgment, good<\/p>\n
intuition, good communication skills, and the ability to correctly read a<\/p>\n
situation. There are probably some more components, but this gives you the<\/p>\n
idea that motivating employees is often, not a simple, easy task.<\/p>\n
The Art of Employee Motivation<\/p>\n
Managers and scientists have been studying the motivation of employees for<\/p>\n
over 100 years. Even in this high tech age, we do not have all the answers.<\/p>\n
In over 100+ years of studying motivation, there have been many theories.<\/p>\n
Some theories were believed and practiced for decades and then abandoned.<\/p>\n
A few theories have survived for decades and are still practiced today.<\/p>\n
There are several important theories that have survived the test of time and<\/p>\n
are still taught in management courses. Some of the important ones are<\/p>\n
Maslow\u2019s Theory, Herzberg\u2019s Theory, Reinforcement Theory, and Equity<\/p>\n
Theory.<\/p>\n
Management Theories<\/p>\n
There are a couple of other important theories explored in this chapter. One<\/p>\n
is Theory X and Theory Y. These theories pertains to management style. I\u2019m<\/p>\n
sure that you will recognize some of your past managers as being either<\/p>\n
Theory X or Theory Y managers.<\/p>\n
Management by Objectives<\/p>\n
And, finally, one of the most important and widely practiced theories is<\/p>\n
Management by Objective (MBO). MBO\u2019s were initially used for managing<\/p>\n
managers. Over time. Managers saw that MBO\u2019s could be very effective in<\/p>\n
managing employees at all levels of the organization.<\/p>\n
Management of Objective starts with establishing objectives and goals for<\/p>\n
each person. For MBO\u2019s to work as intended, goals and objectives must be<\/p>\n
established in the correct way. The \u201cSMART\u201d method (illustrated above) is an<\/p>\n
excellent method of setting good goals and objectives.<\/p>\n
Goals are intended to be motivational. It is part of human nature to respond<\/p>\n
positively to goals that are established correctly. Improperly set goals can<\/p>\n
have the opposite result, and result in demotivation.<\/p>\n
It is important for managers to insure all goals are \u201cSMART\u201d goals. As<\/p>\n
individuals, we need to be sure that we never have a goal that does not<\/p>\n
meet the \u201cSMART\u201d criteria.<\/p>\n
I have always managed and been managed with SMART goals and MBO\u2019s.<\/p>\n
Instructions:<\/p>\n
Watch this short video<\/p>\n
Read Chapter 10 .<\/p>\n
Complete assignment 10.<\/p>\n
Use the list below for chapter and test review.<\/p>\n