Instructions for Assignment<\/p>\n
on Writing Routine\/Positive\/Negative Messages<\/p>\n
Due Week 11<\/p>\n
Worth 10% of final grade<\/p>\n
Please upload one Word document to dropbox, with your name on top left<\/p>\n
Part 1: Writing a routine message (Module 7 and Module 9)<\/p>\n
Please write an email (up to one page) to request a letter of recommendation from your<\/p>\n
professor or your employer for a job, a scholarship, or an admission to a school program.<\/p>\n
1. Subject line<\/p>\n
2. Greeting<\/p>\n
3. Opening<\/p>\n
4. Body<\/p>\n
5. Closing<\/p>\n
6. Signature<\/p>\n
Sample (this is a letter; you need to write an email):<\/p>\n
Part 2: Writing a negative message (Module 9) 1. Please sign up on Discussions a company with one of the following issues.<\/p>\n
2. Discuss the planning of your message (up to one page) to convey negative news to<\/p>\n
customers:<\/p>\n
\u2022 Select a medium to deliver the message. Explain.<\/p>\n
\u2022 Choose a direct or indirect approach. Explain.<\/p>\n
\u2022 Explain your overall strategy.<\/p>\n
3. Write the message (one page) to convey negative news to customers. Sample: LifeLabs (2020, June 10). Update to Our Customers: Protecting Your Information. More information: Rodriguez, J. (2019, December 17). ‘We’re sorry’: 15M LifeLabs<\/p>\n
customers may have had data breached in cyberattack. CTV News.<\/p>\n
Signing up a company on Discussions<\/p>\n
a) price-fixing issue: consult the following sources.<\/p>\n
\u2022 Explainer: What is price-fixing and how does it work? (chocolate, gas, lysine price fixing)<\/p>\n
\u2022 Video: Bread price-fixing scandal expands (bread price fixing)<\/p>\n
\u2022 Canadian competition bureau investigating allegations of blueberry price fixing (blueberry price fixing)<\/p>\n
\u2022 Norwegian salmon firms face $500M class action over price-fixing allegations (salmon price fixing)<\/p>\n
\u2022 CRT settlement: Courts approve $49.8M payout in electronics class action (cathode ray tube\/CRT price fixing)<\/p>\n
b) fraud and rig bids: consult the following sources.<\/p>\n
\u2022 Competition Bureau Canada (2021, March 29). Multiple companies and their owners<\/p>\n
charged with conspiracy to commit fraud and rig bids for condo refurbishment<\/p>\n
contracts in the GTA.<\/p>\n
c) food contamination issue: consult the following sources.<\/p>\n
\u2022 Government of Canada (2021). Food Recall Warnings – High Risk.<\/p>\n
Late penalty is 20% per day including weekend.<\/p>\n
The Academic Honesty and Plagiarism policy applies.<\/p>\n
https:\/\/customernotice.lifelabs.com\/
\nhttps:\/\/www.ctvnews.ca\/health\/we-re-sorry-15m-lifelabs-customers-may-have-had-data-breached-in-cyberattack-1.4733963
\nhttps:\/\/www.ctvnews.ca\/health\/we-re-sorry-15m-lifelabs-customers-may-have-had-data-breached-in-cyberattack-1.4733963
\nhttps:\/\/www.theglobeandmail.com\/report-on-business\/price-fixing-what-you-need-to-know\/article37395447\/
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