1<\/p>\n
California State University, East Bay<\/p>\n
College of Business and Economics<\/p>\n
MGMT 360<\/p>\n
Operations Management<\/p>\n
Spring, 2022<\/p>\n
UPDATED FEBRUARY 15, 2022<\/p>\n
Group Projects Overview<\/p>\n
2<\/p>\n
Project Objective and Case Types<\/p>\n
Present an analysis of a business case.<\/p>\n
1. Problem \u2022 A significant outcome or problem has no explanation<\/p>\n
2. Decision \u2022 Focused primarily on an explicit decision that must be made<\/p>\n
3. Assessment \u2022 Assess a performance, act, or outcome<\/p>\n
3<\/p>\n
Choose 1 of 5 Business Case Options<\/p>\n
Problem Case 1. Toyota<\/p>\n
\u2013 What are the main causes of the crisis at ChassisCo\u2019s Athens plant<\/p>\n
2. Quest Diagnostics \u2013 A<\/p>\n
\u2013 What should Camacho do to best achieve operational excellence?<\/p>\n
Decision Case 3. Massachusetts General Hospital – Decision Case<\/p>\n
\u2013 Which direction should the MGH taskforce take?<\/p>\n
Assessment Case 4. Nissan<\/p>\n
\u2013 What could Nissan have done to better assess its supply chain disruption risk?<\/p>\n
5. BP and the Deepwater Horizon Disaster<\/p>\n
\u2013 What went wrong to cause the disaster and what operational changes should<\/p>\n
BP make?<\/p>\n
4<\/p>\n
How to Approach a Case<\/p>\n
1. Study the situation \u2022 Describe the problem, decision or Assessment you are facing in the<\/p>\n
case<\/p>\n
2. Develop hypotheses \u2022 Propose causes underlying the situation<\/p>\n
3. Analyze and identify options \u2022 Extract and analyze data in the case; identify possible options<\/p>\n
4. Evaluate \u2022 Which option, action or explanation is the best<\/p>\n
\u2022 Identify possible weaknesses in your recommendation and how<\/p>\n
to mitigate<\/p>\n
5<\/p>\n
Writing and Presenting a Case<\/p>\n
1. State the Conclusion First \u2022 Briefly state your assessment and the critical few supporting<\/p>\n
reasons<\/p>\n
2. Make the Case \u2022 Present the options that were considered<\/p>\n
\u2022 List decision criteria used to evaluate options<\/p>\n
\u2022 Apply the criteria to analyze each option<\/p>\n
3. Recommendation and Action Plan \u2022 State your recommendation<\/p>\n
\u2022 Outline the corresponding action plan for what should be done in<\/p>\n
short, medium and long term<\/p>\n
\u2022 List any potential risks of your recommendation and how the risks<\/p>\n
might be mitigated<\/p>\n
6<\/p>\n
Presentation Overview<\/p>\n
1. Slide 1 \u2013 Executive Summary<\/p>\n
2. Slide 2 \u2013 Summary of decision, problem, or Assessment<\/p>\n
to be analyzed<\/p>\n
3. Slides 3-5 \u2013 Options<\/p>\n
4. Slides 6-8 \u2013 Criteria and analysis<\/p>\n
5. Slides 9-10 \u2013 Recommendation and risk mitigation<\/p>\n
Concise oral presentations: 8-10 minutes.<\/p>\n
7<\/p>\n
Teams and Roles<\/p>\n
1. Each team will have 4 – 5 students<\/p>\n
2. Teams are randomly selected by instructor<\/p>\n
3. Teams will decide how best to organize and do the work<\/p>\n
Possible Roles:<\/p>\n
\u2022 Writer, editor(s)<\/p>\n
\u2022 Slide creator(s)<\/p>\n
\u2022 Presenter(s)<\/p>\n
8<\/p>\n
Grading Criteria<\/p>\n
\u2022 Quality of the written business case assessment<\/p>\n
\u2022 Situationally appropriate use of course concepts and<\/p>\n
methods<\/p>\n
\u2022 Quality of presentation slides: 8-12 clear, well-designed,<\/p>\n
succinct slides; well-written (grammar, spelling, etc.)<\/p>\n
\u2022 Well written (structure, grammar, spelling, etc.) paper<\/p>\n
summarizing your business case analysis and conclusion<\/p>\n
(1,000 \u2013 1,500 words, double-spaced)<\/p>\n
\u2022 Anonymous team survey re: team member participation<\/p>\n
\u2022 Clear, persuasive oral presentation (8-10 minutes)<\/p>\n
9<\/p>\n
Grading \u2013 200 Points Total (20% of final grade)<\/p>\n
Points<\/p>\n
1. Quality of the written business case analysis, including presentation slides and written paper (See Rubric)<\/p>\n
100<\/p>\n
2. Anonymous team survey re: team member participation 60<\/p>\n
3. Clear, persuasive oral presentation (8-10 minutes) 40<\/p>\n
10<\/p>\n
Written Business Case Slides and Paper Rubric<\/p>\n
Traits Exemplary Meets Expectations Needs Improvement Below Expectations<\/p>\n
Purpose &<\/p>\n
Organization<\/p>\n
Team\u2019s purpose is clear, and presentation has clear focus. Clear organizational logic. Transitions between ideas are handled well.<\/p>\n
Team\u2019s purpose is clear for the most part. The report is organized effectively. Presentation\u2019s organization could be refined\/tightened (headings, better transitions, etc.).<\/p>\n
Team often loses focus on the main point of the document. Presentation must be organized more effectively, as readers will be confused or misled.<\/p>\n
Main point of the presentation is unclear and vague. Little coherent structure in this presentation. No clear rationale for why the presentation is set up the way it is. The presentation is confusing.<\/p>\n
Analysis &<\/p>\n
Evidence<\/p>\n
The team has made an excellent analysis and accurately incorporates course concepts, research, and sources, helping strengthen\/build the argument with this material.<\/p>\n
The team made a good analysis and use of course concepts, research, and sources. In a few places the presentation\u2019s main point could be strengthened with additional evidence.<\/p>\n
The presentation would be substantially strengthened with more\/better analysis leveraging course concepts, research, and\/or sources; and\/or the evidence presented is formatted in a sloppy, distracting manner.<\/p>\n
The presentation is weak because of a lack of analysis, incorporation of course concepts, evidence, and support, and\/or the evidence used is formatted so poorly that it\u2019s difficult to tell what is cited.<\/p>\n
Correctness:<\/p>\n
grammar &<\/p>\n
writing<\/p>\n
mechanics<\/p>\n
Few errors, if any. The presentation is clear, and the team shows considerable mastery of the language.<\/p>\n
Some grammatical\/ mechanical errors, but those errors did not interfere with the reader\u2019s understanding of the document\u2019s purpose.<\/p>\n
Numerous grammatical\/ mechanical errors, and those errors interfered at times with understanding the presentation\u2019s purpose.<\/p>\n
Many grammatical\/ mechanical errors. The number of errors made the presentation difficult to understand.<\/p>\n
11<\/p>\n
Group Project Deliverables<\/p>\n
WHAT DUE DATE<\/p>\n
1. 8-12 slide presentation; 1,000\u20131,500-word paper<\/p>\n
2. Group Presentations<\/p>\n
11:59pm 4\/24\/22<\/p>\n
Weeks of 4\/25\/22 and 5\/2\/22<\/p>\n
12<\/p>\n
See you next time!<\/p>\n
—<\/p>\n
1<\/p>\n
East Bay Campus of California State University<\/p>\n
Business and Economics College<\/p>\n
360 MGMT<\/p>\n
Management of Operations<\/p>\n
2022, Spring<\/p>\n
FEBRUARY 15, 2022 UPDATED<\/p>\n
Overview of Group Projects<\/p>\n
2<\/p>\n
Case Types and Project Goals<\/p>\n
Analyze a business case and provide your findings.<\/p>\n
\u2022 There is no explanation for a big outcome or problem.<\/p>\n
2. Decision \u2022 The primary focus is on a certain decision that must be taken.<\/p>\n
\u00b7 Evaluate a performance, an act, or a result.<\/p>\n
3<\/p>\n
Choose 1 of 5 Business Case Options<\/p>\n
Problem Case 1. Toyota<\/p>\n
\u2013 What are the main causes of the crisis at ChassisCo\u2019s Athens plant<\/p>\n
2. Quest Diagnostics \u2013 A<\/p>\n
\u2013 What should Camacho do to best achieve operational excellence?<\/p>\n
Decision Case 3. Massachusetts General Hospital – Decision Case<\/p>\n
\u2013 Which direction should the MGH taskforce take?<\/p>\n
Assessment Case 4. Nissan<\/p>\n
\u2013 What could<\/p>\n","protected":false},"excerpt":{"rendered":"
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