Kingdom of Saudi Arabia
\nMinistry of Education
\nSaudi Electronic University
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\nCollege of Administrative and Financial Sciences
\nAssignment 1
\nCommunication Management (MGT 421)
\nDue Date: 8\/10\/2022 @ 23:59
\nCourse Name: Communication Management Student\u2019s Name:
\nCourse Code: MGT421 Student\u2019s ID Number:
\nSemester: 1st Semester CRN:
\nAcademic Year: 2022-23-1st
\nFor Instructor\u2019s Use only
\nInstructor\u2019s Name:
\nStudents\u2019 Grade: \/15 Level of Marks: High\/Middle\/Low
\nGeneral Instructions \u2013 PLEASE READ THEM CAREFULLY
\n\u2022 The Assignment must be submitted on Blackboard (WORD format only) via allocated
\nfolder.
\n\u2022 Assignments submitted through email will not be accepted.
\n\u2022 Students are advised to make their work clear and well presented, marks may be reduced
\nfor poor presentation. This includes filling your information on the cover page.
\n\u2022 Students must mention question number clearly in their answer.
\n\u2022 Late submission will NOT be accepted.
\n\u2022 Avoid plagiarism, the work should be in your own words, copying from students or other
\nresources without proper referencing will result in ZERO marks. No exceptions.
\n\u2022 Use APA reference style.
\n\u2022 All answered must be typed using Times New Roman (size 12, double-spaced) font. No
\npictures containing text will be accepted and will be considered plagiarism).
\n\u2022 Submissions without this cover page will NOT be accepted.
\nLearning Outcomes:
\n1. Understand and apply concepts of communication theory as they affect business
\norganizations and the individuals in them.
\n2. Communicate better, knowing that good communicators make better managers and that
\ncommunication is a dynamic process basic to individuals and organizational life.
\n3. Analyze effective business letters, memorandums, and case studies.
\nAssignment Question(s):
\nPart 1 (5 Marks)
\nCredibility for an Entry-Level Professional
\nMohammad, Amal, and Noura were recently hired as audit Helpants. This is the first fulltime professional position for each of them. During the first few months of work, each of
\nthem experienced successes and failures.
\nMohammad gained a reputation for finding out exactly what clients wanted. He asked the
\nright questions, he respectfully explained points of disagreement with them, and he showed
\nthem he was genuinely interested in them. Several of his colleagues commented that clients
\ntrusted him to act appropriately on their behalf. His supervisor was pleased that
\nMohammad always followed through on commitments and was positive he wouldn\u2019t avoid
\nreporting tax violations made by clients. However, Mohammad\u2019s performance was far
\nfrom perfect. His supervisor noticed that Mohammad sometimes made fairly basic
\nmistakes in his audits and his colleagues would have to redo some of his work.
\nAmal has gained a reputation for completing audits more accurately than all other new
\naudit Helpants. Her supervisor is worried, however, about her long-term success at the
\nfirm. Amal tends to overpromise. Last week, she told her supervisor she\u2019d finish an
\nimportant project ( help with nursing paper writing from experts with MSN & DNP degrees) but instead worked on other tasks. Last month, she called in sick for a
\nfew days. On one of her sick days, her supervisor saw pictures of her at a party that she had
\nposted to Facebook.
\nNoura is the top performer on audits among the new group of employees at the firm. She
\nis precise and efficient. She can typically accomplish many tasks in about half the time of
\nmost other audit Helpants. Her supervisor is concerned, however, about her interpersonal
\nskills. She tends to often criticize her colleagues for their mistakes and rarely offers
\nappreciation for their help. She also seems to rub clients the wrong way and comes across
\nas \u201cantisocial\u201d according to one valued client.
\nRead the case above and answer the following questions:
\n1. Which element of credibility does Mohammad lack? What would you recommend to
\nMohammad to improve his credibility? (1 Mark)
\n2. Which element of credibility does Amal lack? What would you recommend to Amal to
\nimprove her credibility? (1 Mark)
\n3. Which element of credibility does Noura lack? What would you recommend to Noura
\nto improve her credibility? (1 Mark)
\n4. What is the importance of establishing credibility in business communication? 1. What does Mohammad not have that gives him credibility? What would you tell Mohammad to do to make him more trustworthy? (1 Mark)
\n2. What does Amal not have that gives her credibility? What would you tell Amal to do to get more people to believe her? (1 Mark)
\nWhich part of Noura’s credibility does she not have? What would you tell Noura to do to get more people to believe her? (1 Mark)
\n4. Why is it important for business communication to build credibility?
\n(2 Marks)
\nPart 2 (5 Marks)
\nCreate a sample business message to propose a new marketing approach.
\nNote: You will be evaluated based on applying the process for creating effective business
\nmessages. (5 marks)
\nPart 3 (5 Marks)
\nRead the email and answer the questions that follow:
\n1. Identify five principles violated in this email. (2.5 Marks)
\n2. Re-write the email following the principles of writing an effective email. (2.5 Marks)
\nAnswers
\n1. Answer2. Answer3. Answer-<\/p>\n","protected":false},"excerpt":{"rendered":"
Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University \u0629\u06cc\u062f\u0648\u0639\u0633\u0644\u0627 \u0629\u06cc\u0628\u0631\u0639\u0644\u0627 \u0629\u0643\u0644\u0645\u0645\u0644\u0627 \u0645\u06cc\u0644\u0639\u062a\u0644\u0627 \u0629\u0631\u0627\u0632\u0648 \u0629\u06cc\u0646\u0648\u0631\u062a\u0643\u0644\u0644\u0625\u0627 \u0629\u06cc\u062f\u0648\u0639\u0633\u0644\u0627 \u0629\u0639\u0645\u0627\u062c\u0644\u0627 College of Administrative and Financial Sciences Assignment\u2026<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9022,9020,9021,9023,9018,9024,7392,9019],"tags":[1400,613,142,7594,1394,7598,7595,7593,7597,7599,7601,7590,7596,133,7655,7656,7591,7592],"class_list":["post-106393","post","type-post","status-publish","format-standard","hentry","category-assessment-assignment-help","category-coursework-help","category-homework-assignment","category-homework-help","category-i-need-help","category-research-essay","category-write-a-paper","category-write-an-essay","tag-best-custom-essay-writing-services","tag-best-dissertation-writing-services-uk","tag-best-online-essay-writing-services","tag-cheap-custom-essay-writing-services","tag-custom-research-paper-writers","tag-custom-research-papers-writing-service","tag-essay-writer-websites","tag-essay-writing-service-quality-cheap","tag-free-research-paper-writing-service","tag-help-me-write-a-research-paper","tag-i-need-help-with-my-dissertation","tag-professional-dissertation-writing-service","tag-quick-essay-writing-service","tag-research-paper-writing-service-cheap","tag-service-writing-my-essay-write-custom","tag-someone-to-write-my-paper","tag-top-rated-dissertation-writing-services","tag-top-uk-dissertation-writing-services"],"_links":{"self":[{"href":"https:\/\/www.studyproessays.com\/help\/wp-json\/wp\/v2\/posts\/106393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.studyproessays.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.studyproessays.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.studyproessays.com\/help\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.studyproessays.com\/help\/wp-json\/wp\/v2\/comments?post=106393"}],"version-history":[{"count":0,"href":"https:\/\/www.studyproessays.com\/help\/wp-json\/wp\/v2\/posts\/106393\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.studyproessays.com\/help\/wp-json\/wp\/v2\/media?parent=106393"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.studyproessays.com\/help\/wp-json\/wp\/v2\/categories?post=106393"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.studyproessays.com\/help\/wp-json\/wp\/v2\/tags?post=106393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}