Part-A: Case Study Max Marks-7.5
\nRead the Chapter Case Study \u201cThe Coffee Wars\u201d from Chapter No- 2 \u201cDeveloping Marketing Strategies and a Marketing Plan\u201d Page: – 58 and 59 given in your textbook\/E-book \u2013 \u201cMarketing\u201d (8th ed.) by Dhruv. Grewal and Michael Levy (2022) and answer the following Questions:
\n1.\tPerform a SWOT analysis for Starbucks and Dunkin\u2019 Donuts. Based on your analysis, in which company would you invest? Justify your answer.(2.5 Marks)
\n2.\tWhich growth strategies have been pursued by Starbucks and Dunkin\u2019 Donuts in the past? Which strategies do you believe will be most successful for the two firms in the future? Why? .(2.5 Marks)
\n3.\tWhich marketing metrics would be most helpful for an executive in charge of developing new products for a coffee chain? .(2.5 Marks)<\/p>\n
Part-B: Critical Thinking Max Marks-7.5<\/p>\n
Reading required: – Read Chapter 1, 3 and 6 carefully and then answer the following questions based on your understanding.
\n1.\tBased on the differences discussed between needs and wants in Chapter-1, when companies that sell coffee and develop their marketing strategy, do you think they concentrate on satisfying their customers\u2019 needs or wants? If yes how? What about a utility company, such as the Saudi Electricity company? A humanitarian agency, such as King Salman Humanitarian Aid and Relief Center? Critically examine. Chapter-1. (2.5 Marks) (Minimum 150 words)<\/p>\n
2.\tAs an intern for Starbucks, you have been asked to develop a social media campaign for a new latte. The objective of the campaign is to increase awareness and trial of this new line. Use the listen-analyze-do framework discussed in Ch-3 to outline a new campaign.
\nChapter-3 (2.5 Marks) (Minimum 150 words)
\n3.\tYou are planning to go for a Thursday night outing at a fine restaurant with your friends. When evaluating different alternatives, how you can differentiate between the universal set, the retrieval set, and the evoked set discussed in Chapter-6. From which set of alternatives point of view, most likely you would choose the restaurant? Explain.
\nChapter-6 (2.5 Marks) (Minimum 150 words)<\/p>\n
Important Notes: –
\n\u2022\tFor each question, you need to answer not in less than 150 Words.
\n\u2022\tSupport your answers with course material concepts, principles, and theories from the textbook and scholarly, peer-reviewed journal articles etc.
\n\u2022\tUse APA style for writing references.<\/p>\n
Q1.
\nDifferentiate between wants and needs (in this question you need to go through chapter 1)
\nDo you think the following concentrate in satisfying customer needs and wants and if your answer is yest, justify your answer:
\n\u2022\tcompanies that sell coffee and develop their marketing strategy
\n\u2022\tutility company, such as the Saudi Electricity company?
\n\u2022\tA humanitarian agency, such as King Salman Humanitarian Aid and Relief Center<\/p>\n
Q2.
\nReference: How Do Firms Engage Their Customers?
\nExhibit 3.4: Social Media Engagement Process (chapter 3, slide 30)<\/p>\n
Q3.
\n\u2022\tyou need to differentiate between three types of sets: universal, retrieval, and evoked (chapter 6, slide 10)
\n\u2022\twhich set of alternatives point of view, most likely you would choose the restaurant? Explain.<\/p>\n","protected":false},"excerpt":{"rendered":"
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