<\/p>\n
1. Which of the following is the person responsible for accomplishing an organization\u2019s goals by <\/span><\/p>\n \u00a0planning, organizing, staffing, leading, and controlling personnel?<\/span><\/p>\n a. manager<\/span><\/span><\/p>\n b. entrepreneur<\/span><\/p>\n c. marketer<\/span><\/p>\n d. generalist<\/span><\/p>\n \u00a0<\/span><\/p>\n 2. Larry, a manager at a commercial real estate firm, has established a monthly sales quota for his <\/span><\/p>\n \u00a0sales team. Which basic function of management best describes Larry\u2019s actions? <\/span><\/p>\n a. staffing<\/span><\/p>\n b. controlling<\/span><\/span><\/p>\n c. planning<\/span><\/p>\n d. organizing<\/span><\/p>\n \u00a0<\/span><\/p>\n 3. ________ is the process of acquiring, training, appraising, and compensating employees, and <\/span><\/p>\n \u00a0attending to their labor relations, health and safety, and fairness concerns.<\/span><\/p>\n a. Organizational health and safety management<\/span><\/p>\n b. Human resource management<\/span><\/span><\/p>\n c. Behavioral management<\/span><\/p>\n d. Labor relations<\/span><\/p>\n \u00a0<\/span><\/p>\n 4. According to experts, the primary hindrance to a firm\u2019s productivity is its inability to ________.<\/span><\/p>\n a. use advanced accounting controls<\/span><\/p>\n b. acquire and maintain human capital<\/span><\/span><\/p>\n c. establish effective manufacturing facilities<\/span><\/p>\n d. attain adequate cash and credit<\/span><\/p>\n \u00a0<\/span><\/p>\n 5. Which of the following is most likely a line function of the human resource manager?<\/span><\/p>\n a. representing the interests of employees to senior management<\/span><\/p>\n b. directing the activities of subordinates in the HR department<\/span><\/span><\/p>\n c. ensuring that line managers are implementing HR policies<\/span><\/p>\n d. advising line managers about how to implement EEO laws<\/span><\/p>\n \u00a0<\/span><\/p>\n 6. All of the following are examples of human resource specialties EXCEPT ________.<\/span><\/p>\n a. job analyst<\/span><\/p>\n b. labor relations specialist<\/span><\/p>\n c. compensation manager<\/span><\/p>\n d. financial advisor<\/span><\/span><\/p>\n \u00a0<\/span><\/p>\n 7. ________ refers to the tendency of firms to extend their sales, ownership, and\/or manufacturing <\/span><\/p>\n \u00a0to new markets abroad.<\/span><\/p>\n a. Export growth<\/span><\/p>\n b. Expansion<\/span><\/p>\n c. Diversification<\/span><\/p>\n d. Globalization<\/span><\/span><\/p>\n \u00a0<\/span><\/p>\n 8. Which of the following best explains the shift from manufacturing to service jobs in the U.S.?<\/span><\/p>\n a. firms producing their own raw materials <\/span><\/p>\n b. web-based training programs for blue-collar workers<\/span><\/p>\n c. creation of integrated supply chains.<\/span><\/span><\/p>\n d. global environmental concerns and legislation<\/span><\/p>\n \u00a0<\/span><\/p>\n 9. Tara Robles earned an MBA degree and is now an HR manager for a Fortune 500 company. In <\/span><\/p>\n \u00a0which of the following tasks does Tara\u2019s advanced degree benefit her the most? <\/span><\/p>\n a. recruiting college graduates for entry-level positions<\/span><\/p>\n b. distributing pension payments to retiring employees <\/span><\/p>\n c. using application service providers to expedite employee services<\/span><\/p>\n d. Helping upper management in formulating business strategies<\/span><\/span><\/p>\n \u00a0<\/span><\/p>\n 10. The EEOC was initially established to investigate complaints about ________.<\/span><\/p>\n a. job discrimination<\/span><\/span><\/p>\n b. structural accommodations for disabled people<\/span><\/p>\n c. sexual harassment in schools<\/span><\/p>\n d. unfair business practices<\/span><\/p>\n \u00a0<\/span><\/p>\n 11. Paul is a 49-year-old American of Anglo-Saxon descent. What legislation is most likely <\/span><\/p>\n \u00a0intended to protect Paul from discrimination?<\/span><\/p>\n a. Equal Pay Act of 1963<\/span><\/p>\n b. Age Discrimination in Employment Act of 1967<\/span><\/span><\/p>\n c. Executive Order 11375<\/span><\/p>\n d. Executive Order 11246<\/span><\/p>\n \u00a0<\/span><\/p>\n 12. Which of the following is NOT a form of sexual harassment according to EEOC guidelines?<\/span><\/p>\n a. verbal conduct of a sexual nature that unreasonably interferes with work performance<\/span><\/p>\n b. mutually consensual physical conduct of a sexual nature between co-workers<\/span><\/span><\/p>\n c. unwelcome sexual advances that create an intimidating work environment<\/span><\/p>\n d. physical conduct of a sexual nature that creates an offensive work environment<\/span><\/p>\n \u00a0<\/span><\/p>\n 13. Gus is always making sexual jokes at work. Many employees find the jokes funny, but Shelley, <\/span><\/p>\n \u00a0Gus\u2019s executive Helpant, is uncomfortable with the jokes. Eventually, she decides to quit her <\/span><\/p>\n \u00a0job rather than endure the jokes any longer. What form of sexual harassment has Shelley <\/span><\/p>\n \u00a0experienced?<\/span><\/p>\n a. hostile environment created by supervisors<\/span><\/span><\/p>\n b. hostile environment created by co-workers<\/span><\/p>\n c. quid pro quo<\/span><\/p>\n d. hostile environment created by nonemployees<\/span><\/p>\n \u00a0<\/span><\/p>\n 14. Sanders Sporting Goods, an international sporting goods chain, is being sued for sexual <\/span><\/p>\n \u00a0harassment by a former Sanders employee. The plaintiff asserts that she was the victim of <\/span><\/p>\n \u00a0numerous unwanted sexual advances from a male co-worker. The woman claims that Sanders\u2019 <\/span><\/p>\n \u00a0management condoned a hostile work environment and that the company is liable for the <\/span><\/p>\n \u00a0actions of the male employee.<\/span><\/p>\n \u00a0All of the following are most likely relevant questions to address in this court case EXCEPT:<\/span><\/p>\n a. Is the male co-worker a U.S. citizen and is Sanders a U.S. entity?<\/span><\/p>\n b. Does Sanders have a record of employees who claim disparate treatment in the work <\/span><\/p>\n \u00a0place?<\/span><\/span><\/p>\n c. Did Sanders take reasonable care to prevent sexual harassment in the work place?<\/span><\/p>\n d. Does Sanders have a policy statement regarding sexual harassment?<\/span><\/p>\n \u00a0<\/span><\/p>\n 15. Which of the following involves comparing the percentage of the minority\/protected group <\/span><\/p>\n \u00a0and white workers in an organization with the percentage of the corresponding group in the <\/span><\/p>\n \u00a0labor market?<\/span><\/p>\n a. personnel population comparison approach<\/span><\/p>\n b. McDonnell-Douglas test<\/span><\/p>\n c. population comparisons approach<\/span><\/span><\/p>\n d. restricted policy comparison method<\/span><\/p>\n \u00a0<\/span><\/p>\n 16. All of the following are steps involved in the strategic management process EXCEPT ________.<\/span><\/p>\n a. crafting a course of action<\/span><\/p>\n b. defining the business and developing a mission<\/span><\/p>\n c. offshoring low-skill jobs<\/span><\/span><\/p>\n d. evaluating the firm\u2019s internal and external situation<\/span><\/p>\n \u00a0<\/span><\/p>\n 17. Which of the following activities most likely indicates that a firm is implementing a vertical <\/span><\/p>\n \u00a0integration strategy? <\/span><\/p>\n a. selling unprofitable divisions <\/span><\/p>\n b. purchasing a competitor\u2019s firm<\/span><\/p>\n c. producing raw materials<\/span><\/span><\/p>\n