Operations and Service Management
\nAssignment Brief Academic Year 2021-22
\nDr Emmanuel Unuafe, 13 December 2021
\n1<\/p>\n
Assignment task
\nThe scenario is that you have been instructed by your Operations Manager to produce a report
\nrecommending improvements to an operations practice in the organisation.
\nThis assignment has been designed to provide you with an opportunity to demonstrate your
\nachievement of the following module learning outcomes:
\n1
\nAppraise the theories, concepts and principles of practice from the area of Operations
\nManagement and their application to the service and manufacturing industries
\n2
\nEvaluate the application of alternative Operations Management Techniques \u2013 Capacity, Quality
\nand Supply Chain Management
\n3\tEvaluate the potential use of technology for supply chain management
\n4\tApply a range of Operations techniques to the management of a business
\n5\tEvaluate how supporting functions interact with operations and aid their success
\nAssignmentTutorOnline<\/p>\n
Module code
\nand title:\tBM563 Operations and Service
\nManagement\tModule leader:\tDr Mustafa Kasim
\nAssignment
\nNo. and type:\tCW1: Written Assignment\tAssessment
\nweighting:\t100%
\nSubmission
\ntime and date:\tTuesday 31st May 2022 before
\n2pm\tTarget feedback
\ntime and date:\t3 weeks
\n2<\/p>\n
Task requirements
\nSelect an organisation and apply all four of the questions below.
\nEnsure work is supported with evidence from research (academic theory and company research)
\nA brief introduction and conclusion is also required which is included in the word count.
\nWord count is 2,500 (+\/- 10%)
\n1. Identify one operation management practice within a chosen organisation
\n2. Critically analyse how this operation management practice impacts the organisation in regards to
\nefficiency
\n3. Evaluate how technology could be embedded in this process or evaluate how this has already been
\nachieved
\n4. What supporting functions are linked to this operation management practice and evaluate how can they
\nHelp with ensuring organisational success?
\nReferencing and research requirements
\nPlease reference your work according to the Harvard Referencing style as defined in Cite Them Right
\nOnline (http:\/\/www.citethemrightonline.com). This information is also available in book form: Pears, R. and
\nShields, G. (2016) Cite them right: the essential reference guide. 10th edn. Basingstoke: Palgrave
\nMacmillan. Copies are available via the University library.
\nHow your work will be assessed
\nYour work will be assessed on the extent to which it demonstrates your achievement of the stated learning
\noutcomes for this assignment (see above) and against other key criteria, as defined in the University\u2019s
\ninstitutional grading descriptors. This assignment will be marked according to the grading descriptors for
\nLevel 5.
\nSubmission details
\n\uf0b7 This assignment should be submitted electronically. Please use the relevant Turnitin submission
\npoint in the Submit your work area in your VLE module shell.
\n\uf0b7 Please ensure that your work has been saved in an appropriate file format. Turnitin will only accept
\nthe following file types: Microsoft Word and PDF. Your file must also contain at least 20 words of
\ntext, consist of fewer than 400 pages and be less than 20MB in size.
\n\uf0b7 You can submit your work as many times as you like before the submission date. If you do submit
\nyour work more than once, your earlier submission will be replaced by the most recent version.
\n\uf0b7 Once you have submitted your work, you will receive a digital receipt as proof of submission, which
\nwill be sent to your forwarded e-mail address (provided you have set this up). Please keep this
\nreceipt for future reference, along with the original electronic copy of your assignment.
\n3<\/p>\n
You are reminded of the University\u2019s regulations on academic misconduct, which can be viewed on the
\nUniversity website: https:\/\/bucks.ac.uk\/__data\/assets\/pdf_file\/0024\/9546\/Academic-Misconduct-Policy.pdf.
\nIn submitting your assignment, you are acknowledging that you have read and understood these
\nregulations
\nSubmission date and time
\nThis assignment should be submitted before 31\/05\/2022, 2pm
\nWork that is submitted up to 10 working days beyond the submission date will be accepted as a late
\nsubmission. Late submissions will be marked and the actual mark recorded, but will be capped at the pass
\nmark (typically 40%), provided that the work is of a passing standard. Work submitted after this period will
\nnot be marked and will be treated as a non-submission.
\nFeedback and marks for this assignment will be available after 3 weeks
\nYou are reminded of the University\u2019s regulations on academic misconduct, which can be viewed on the
\nUniversity website: https:\/\/bucks.ac.uk\/__data\/assets\/pdf_file\/0024\/9546\/Academic-Misconduct-Policy.pdf.
\nIn submitting your assignment, you are acknowledging that you have read and understood these
\nregulations
\nBefore you submit
\nPlease use the checklist below to make sure you are \u2018fit to submit\u2019 your work
\nWe recommend you use this checklist as soon as you get this assignment brief to help you plan your work<\/p>\n
Fit to Submit: Assignment Checklist
\nThis brief assignment checklist is designed to help you avoid some of the most common mistakes students
\nmake in their coursework.
\nHAVE YOU READ THE ASSIGNMENT BRIEF?
\nIF NOT, DO IT NOW!
\nIn it you will find details of the assessment task, word count, the assessment criteria your work is marked against,
\nand the learning outcomes \u2013 the basis for the assessment strategy in each module.
\nStudents often lose marks by forgetting some of the more straightforward elements of their assignments.
\nWe recommend that you \u201ctick off\u201d each of the points below as you prepare your work for submission. If
\nyou need any help, ask your tutor and \/ or visit
\nhttps:\/\/bucks.ac.uk\/students\/academicadvice\/assessment-and-examination
\nSee Assignment Checklist below
\nTICK
\nHave you read and understood the assessment criteria?
\nHave you met the learning outcomes? You will lose marks and your work may even
\nbe failed if you have not.
\n4<\/p>\n
Have you demonstrated you can think and write critically in the completed work?
\nThis means you have supported your arguments\/explanations appropriately e.g.
\nusing relevant academic sources and you have offered discussion points which
\nextends your own or others\u2019 viewpoints to make reasoned conclusions\/judgements.
\nHave you maintained an academic tone throughout your work? Is your work formal,
\nfocused, developed and clear?
\nHave you checked that the referencing in your assignment is in line with your
\nprogramme requirements?
\nHave you proof-read your work and used spellcheck software to check your spelling
\nand grammar?
\nHave you checked the presentation of your work is as specified by your tutor, for
\nexample, are font size, colour, style, line spacing and margins as the tutor specified?
\nHave you kept to the word count (or equivalent)? If you are not sure, check with your
\ntutor.
\nCan you confirm that the work submitted is your own and not plagiarised?
\nDr Emmanuel Unuafe, 13 December 2021
\n5
\nAssessment Grid for BM563 CW1 Career Research Report<\/p>\n
80-100 (A+)
\nPass\t70-79 (A)
\nPass\t60-69 (B)
\nPass\t50-59 (C)
\nPass\t40-49 (D)
\nPass\t35-39 E \u2013
\nMarginal fail\t0-34 (F) \u2013
\nFail
\nCriteria\tWeig
\nhting\tOutstanding\tExcellent\tVery Good\tGood\tSatisfactory\tBelow required
\nstandard\tNot successful
\nKnowledge and
\nUnderstanding of
\nOperations Management\t15\tThe work demonstrates
\nexceptional knowledge
\nand critical understanding
\nof operations
\nmanagement and the
\neffectiveness of current
\noperational practices
\nwithin the organisation.
\nApplication of extensive
\nindependent reading is
\nevident throughout the
\nwork.\tThe work demonstrates
\nhighly accomplished
\nknowledge and critical
\nunderstanding of
\noperations management
\nand the effectiveness of
\ncurrent operational
\npractices within the
\norganisation.
\nApplication of wider
\nindependent reading is
\nevident throughout the
\nwork.\tThe work
\ndemonstrates refined
\nknowledge and critical
\nunderstanding of
\noperations
\nmanagement and the
\neffectiveness of
\ncurrent operational
\npractices within the
\norganisation.
\nWider reading shows a
\nrange of courses being
\nused and applied,
\nsome of which are
\nindependently
\nselected.\tThe work demonstrates
\na sound breadth and
\ndepth of knowledge and
\ncritical understanding of
\noperations management
\nand the effectiveness of
\ncurrent operational
\npractices within the
\norganisation.
\nWider reading is largely
\nlimited to core texts but
\nhas clearly enhanced the
\nwork.\tThe work demonstrates
\na basic knowledge and
\ncritical understanding of
\noperations management
\nand the effectiveness of
\ncurrent operational
\npractices within the
\norganisation.
\nWider reading is
\nrelevant but largely
\nrestricted to core texts
\nand only partially
\nintegrated.\tThe work
\ndemonstrates
\ninsufficient
\nknowledge and
\ncritical
\nunderstanding of
\noperations
\nmanagement and
\nthe effectiveness of
\ncurrent operational
\npractices within the
\norganisation.
\nThere is limited
\nevidence of wider
\nreading and \/ or
\nwider reading lacks
\nevidence\tThe work
\ndemonstrates a
\nlimited and \/ or a
\nsubstantially
\ninaccurate or no
\nknowledge and critical
\nunderstanding of
\noperations
\nmanagement and the
\neffectiveness of
\ncurrent operational
\npractices within the
\norganisation.
\nThere is little or no
\nevidence of wider
\nreading.
\nAnalysis and
\nCriticality of Efficiencies\t25\tDemonstrates an
\nexceptionally
\naccomplished analysis of
\nthe organisation, using
\nexceptional range of
\nresearch sources, in order
\nto analyse the impact and
\nefficiencies of the
\noperations management
\npractice.\tDemonstrates a highly
\naccomplished analysis of
\nthe organisation, using a
\nhighly accomplished range
\nof research sources, in
\norder to analyse the
\nimpact and efficiencies of
\nthe operations
\nmanagement practice.\tDemonstrates a
\nsophisticated analysis
\nof the organisation,
\nusing a sophisticated
\nrange of research
\nsources, in order to
\nanalyse the impact
\nand efficiencies of the
\noperations
\nmanagement practice.\tDemonstrates a well
\ndeveloped analysis of
\nthe organisation, using a
\nsound range of research
\nsources, in order to
\nanalyse the impact and
\nefficiencies of the
\noperations management
\npractice.\tDemonstrates a
\nsufficient analysis of the
\norganisation, using a
\nsufficient range of
\nresearch sources, in
\norder to analyse the
\nimpact and efficiencies
\nof the operations
\nmanagement practice.\tDemonstrates an
\ninsufficient analysis
\nof the organisation,
\nusing a limited
\nrange of research, in
\norder to analyse the
\nimpact and
\nefficiencies of the
\noperations
\nmanagement
\npractice.\tDemonstrates a
\nlimited or no analysis
\nof the organisation,
\nusing little or no range
\nof research sources, in
\norder to analyse the
\nimpact and
\nefficiencies of the
\noperations
\nmanagement practice.
\n6<\/p>\n
Application and practice
\nTechnology in Operations
\nManagement
\nSupporting Functions and
\nOperations Management\t25
\n25\tDemonstrates an ability to
\nselect, evaluate, and apply
\nthe use of technology in
\noperations management,
\nin an exceptionally
\naccomplished manner.
\nAn exceptionally
\naccomplished
\ndemonstration of the
\nability to select, evaluate,
\nand apply how supporting
\nfunctions interact with
\noperations, and can aid
\ntheir success.\tDemonstrates an ability to
\nselect, evaluate, and apply
\nthe use of technology in
\noperations management,
\nin a highly accomplished
\nmanner.
\nA highly accomplished
\ndemonstration of the
\nability to select, evaluate,
\nand apply how supporting
\nfunctions interact with
\noperations, and can aid
\ntheir success.\tDemonstrates an
\nability to select,
\nevaluate, and apply
\nthe use of technology
\nin operations
\nmanagement, in a
\ncapable and effective
\nmanner.
\nA capable and
\neffective
\ndemonstration of the
\nability to select,
\nevaluate, and apply
\nhow supporting
\nfunctions interact with
\noperations, and can
\naid their success.\tDemonstrates an ability
\nto select, evaluate, and
\napply the use of
\ntechnology in operations
\nmanagement, in an
\nconsistent and informed
\nmanner.
\nA consistent and
\ninformed demonstration
\nof the ability to select,
\nevaluate, and apply how
\nsupporting functions
\ninteract with operations,
\nand can aid their
\nsuccess.\tDemonstrates a
\nsufficient ability to
\nselect, evaluate, and
\napply the use of
\ntechnology in operations
\nmanagement.
\nA sufficient ability
\ndemonstrated to select,
\nevaluate, and apply how
\nsupporting functions
\ninteract with operations,
\nand can aid their success\tDemonstrates an
\ninsufficient ability to
\nselect, evaluate, and
\napply the use of
\ntechnology in
\noperations
\nmanagement.
\nAn insufficient
\nability
\ndemonstrated to
\nselect, evaluate, and
\napply how
\nsupporting
\nfunctions interact
\nwith operations,
\nand can aid their
\nsuccess\tWork demonstrates a
\nlimited or no ability to
\nselect, evaluate, and
\napply the use of
\ntechnology in
\noperations
\nmanagement
\nLimited or no ability to
\nselect, evaluate, and
\napply how supporting
\nfunctions interact with
\noperations, and can
\naid their success in an
\nexceptionally
\naccomplished manner.
\nTransferable Skills
\n(Assignment
\nparameters)
\nThis should include evidence of:
\n\uf0b7 Accurate spelling,
\npunctuation and grammar
\n\uf0b7 Completing all of the
\nassignment tasks
\n\uf0b7 Appropriate language use
\n\uf0b7 Appropriate report writing
\nconventions
\n\uf0b7 Accurate Harvard referencing\t10\tDemonstrates an
\nexceptional ability to
\ncommunicate ideas and
\ninformation accurately and
\nreliably in written
\nacademic English\tDemonstrates a highly
\naccomplished ability to
\ncommunicate ideas and
\ninformation accurately and
\nreliably in written
\nacademic English\tDemonstrates a highly
\nproficient ability to
\ncommunicate ideas
\nand information
\naccurately and reliably
\nin written academic
\nEnglish\tDemonstrates a
\nconsistent and confident
\nability to communicate
\nideas and information
\naccurately and reliably in
\nwritten academic English\tDemonstrates a
\nsufficient ability to
\ncommunicate ideas and
\ninformation accurately
\nand reliably in written
\nacademic English\tDemonstrates an
\ninsufficient ability to
\ncommunicate ideas
\nand information
\naccurately and
\nreliably in written
\nacademic English\tDemonstrates limited
\nor no ability to
\ncommunicate ideas
\nand information
\naccurately and reliably
\nin written academic
\nEnglish<\/p>\n","protected":false},"excerpt":{"rendered":"
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