Discussion: Using Emotional Intelligence
And Appreciative Inquiry To Promote
Quality
Using Emotional Intelligence and Appreciative Inquiry to Promote
Quality
Without a doubt, promoting health care quality and patient safety
presents a meaningful aim.
To achieve this goal, nurse leader-managers need to be able to
evaluate a situation from many different viewpoints and frame
questions that elicit valuable insights. They must be able to
promote skillful problem solving and interdisciplinary teamwork.
In this Discussion, you examine how you can use emotional
intelligence and appreciative inquiry to facilitate positive changes
that lead to improved quality and safety