2.1 Learning Outcomes:
• Understand problem solving
• Analyze problems
• Work with problem owners and stakeholders
• Develop effective problem statements
• Determine causes
• Simplify complex problems
• Identify and manage risks
• Avoid problem-solving traps
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2.2 Action Required:
Watch the short video in the following link:
“The 7 step decision making process” – https://youtu.be/d53AFjxT5hQ
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2.3 Test your Knowledge (Question):
• Explain the 7 step decision making process with example
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2.4 Instructions
• Answer the question in test your knowledge section.
• Post your answer in the discussion board using the discussion link below (Week2:Interactive learning Discussion)
