1.List 5 recommended strategies to improve communication with those who have health literacy issues
2. Explain the Self Efficacy Model and why it is important in patient adherence to medications
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3. Explain the difference between sympathy and empathy and why that difference is significant
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4.Explain the Transtheoretical Model of Change – in what stages can pharmacists provide interventions. Describe the Transtheoretical Model of Change – at what stages can pharmacists intervene?
5.What are some barriers to listening and responding empathic responding – and how can they be overcome?
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6.What are some patient specific and healthcare provider specific factors that lead to healthcare inequities and what can be done to diminish them?
