After reading chapter 3 Case Activity 3.1 (attached), answer the questions below.

What are the real issues at stake in the conflict between the university vice president, Mary Belmont and the university counseling center director, Simon Young?
Is there any way that the use of planning processes at an earlier date might have prevented the conflict described in this case?
If you were to design a planning process like the one suggested by the university vice president, what steps would you follow? Who should be involved in the planning process?
150 words

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Answer the questions below after reading Chapter 3 Case Activity 3.1 (attached).

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What are the true problems at stake in the confrontation between Mary Belmont, vice president of the university, and Simon Young, director of the university counseling center?

Is there any possibility that using planning methods early in the process may have prevented the disagreement reported in this case?

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What steps would you take if you were to develop a planning procedure similar to the one proposed by the university vice president? Who should be a part of the planning process?

150 words