Question 1.
1.
In the 2,500-year-old text The Art of War, Chinese general Sun Tzu argues that _____________ and ___________ are key components of strategic planning.
(Points : 1)

cunning; intelligence
intelligence; violence
violence; destruction
destruction; cunning

Question 2.
2.
Costco has been successful in part due to its unique approach
to staffing. Which of the following statements correctly explains its
approach in this area?
(Points : 1)

Costco promotes employees with in-store experience and sponsors them to take graduate-level business courses.
Costco hires only managers who have worked for its competitors.
Costco holds employeesҀ™ jobs while they pursue business school degrees on their own.
Costco hires business school graduates directly out of college.

Question 3.
3.
Which of the following people do NOT represent an example of a front-line manager?
(Points : 1)

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Sari, officer manager at Surrey Texts, a very large publisher
Nathaniel, director of the Best Little GymҀ™s accounts payable department
Maya, chief operating officer at Yulu, a small company that makes candles
Susan, a crew chief for Skyway Airline

Question 4.
4.
All of the following are considered noncontrollable forces EXCEPT
(Points : 1)

social trends
technological changes
local communities
political forces

Question 5.
5.
In his influential book The Concept of the Corporation, which company did management specialist Peter Drucker analyze as a large social institution involved with business activities?
(Points : 1)

Costco
The Joplin Globe
Starbucks
General Motors

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Question 6.
6.
Which of the following lists correctly identifies the five management functions?
(Points : 1)

organizing, staffing, leading, controlling, and financing
planning, organizing, staffing, leading, and controlling
planning, organizing, staffing, leading, and financing
planning, staffing, leading, controlling, and budgeting

Question 7.
7.
Which of the following is NOT considered an influential social trend?
(Points : 1)

educational disparity
recession
gender expectations
family size

Question 8.
8.
All of the following are areas are overseen by staff managers EXCEPT
(Points : 1)

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accounting
human resources
logistics
production

Question 9.
9.
Tactical analysis would include assessing
(Points : 1)

product types
customers
profit centers
advertising campaigns

Question 10.
10.
All of the following are considered semicontrollable forces EXCEPT
(Points : 1)

economic conditions
customers
unions
shareholders