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1. Using the Meyer Business Model framework, describe the dominant business enterprise mannequin?

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2. From the Dominant Business Model Design, what gaps or alternatives can be found in the CRM market?

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three. Using the Meyer Business Enterprise Technique framework, describe Salesforce.com preliminary technique after they entered the CRM market.

four. Design a worth curve from low to excessive figuring out the key elements which CRM gamers competed in the conventional CRM market, and the way Salesforce.com positioned themselves (or added new elements).

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5. How was Salesforce.com capable of maintain its market management in the on-demand CRM market towards each massive opponents and new entrants?